20% off | Use code sep20 - Exc sale items & pre orders
We ship internationally

A selection of our products are listed as pre orders to allow customers to secure their desired product.

We try our best to make sure your pre-order items arrive on time.
However, our dates are estimated and never guaranteed as we rely on our suppliers to advise us on the arrival time of each product. 

In some cases items may arrive earlier than expected or later. 

Please note due to COVID-19 and new Brexit laws there may be delays.
You will be advised and updated if your order is experiencing any delays via email. 

You will be notified once your pre order arrives in store
You will also receive notification once your order has been dispatched with relevant tracking information. 

You can cancel your pre order at any time, unfortunately once dispatched your pre order cannot be cancelled nor refunded. 

If you do not received your pre order after two day of receiving your dispatched email please contact us on enquiry@norfolkbaycompany.com

PLEASE NOTE: Any additional items ordered with furniture or pre orders will have a separate delivery charge at checkout so available items within your order can be shipped immediately- You will still receive express delivery when your pre order item arrives in store.