A selection of our products are listed as pre orders to allow customers to secure their desired product

We try our best to make sure your pre-order items arrive on time. However, our dates are estimated and never guaranteed as we rely on our suppliers to advise us on the arrival time of each product. 

In some cases items may arrive earlier than expected. 

Please note due to COVID-19 and new Brexit laws there may be delays.
You will be advised and updated if your order is experiencing any delays via phone or email. 

You will be notified once your pre order arrives in store
You will also receive notification once your order has been dispatched with relevant tracking information. 

If you do not received your pre order after two day of receiving your dispatched email please contact us on enquiry@norfolkbaycompany.com

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